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BURGER CRAFT

Burger Craft marries the ultimate Craft-Your-Own burger experience with conscious choice eating. We want you to Craft-Your-Own burger “bun” or “bowl” from locally sourced, humanely raised and produced products. From our beef, to our produce, to our eco-friendly containers, Burger Craft is sustainable, local, humane and making conscious choices whenever and wherever possible.

VISION

Burger Craft seeks to be the ultimate Craft-Your-Own burger experience with conscious choice eating. We are growing this brand Nationwide so that you and your family have a better choice when making a dining decision. We allow you to craft your own burger made from our custom blend of 100% grass-fed beef “bun” or “bowl” that is humanely raised, grown and produced in the USA.

MISSION

Burger Craft is MAKING CONSCIOUS CHOICES! We have real conviction to serve clean food and are committed to our Guest, Team and our Neighborhood. From our beef to our produce to our owners. Burger Craft is sustainable, local, and humane.

OUR VALUES

CLEANLINESS

We believe that cleanliness is always important when handling food or drinks for our customers. We are committed to keeping our restaurants safe for customers and cleanliness is a key factor in doing so.

RELIABILITY

We believe that reliability is a two-way street and will work hard to provide opportunities and a good quality of life to our dedicated Team Members and Partners. We are committed to providing in-depth education and training to our Team Members, ensuring they feel confident in serving our guests. As we grow we expect our team to grow with us, and we will value and reward the contributions of reliable and loyal Team Members, Partners and Suppliers.

ACCOUNTABILITY

We will encourage a sense of ownership within each role. Do the right thing, for the right reason, at the right time, in the right place. We will hold each individual, and each other, accountable for both actions and results. We recognize that mistakes sometimes happen and will use them as learning opportunities. We will regularly evaluate and communicate with each individual in our organization to ensure that we are consistently maintaining our high standards and constantly improving performance.

FAIRNESS

We will treat every person fairly, equally and respectfully, striving to be consistent and professional at all times. We will embrace each person as an individual, encouraging open communications and valuing each person’s unique perspective as we make decisions. We recognize the inherent pressures of our business and will encourage balance between professional and personal lives. We will lead by example and strive to treat guests, partners, suppliers and each other how we would want to be treated ourselves.

TRUTH

We will always tell the truth and be completely honest in our words and actions. We will not behave in any way that intentionally crosses over “the line”. We will deliver on our promises, do what we say, and do the right thing, even when it may be uncomfortable or inconvenient. We will bring difficult issues to the table quickly and fully, recognizing that open, honest dialogue is a key to building our culture.

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As the culmination of the dreams and determination of the concept creator, Suzanne Bonham, Burger Craft® caters to the lifestyles of those who place importance on a menu that is committed to clean local farm fresh food, when making a dining decision.

Educated through experience, Suzanne has spent the majority of her life in the restaurant industry. As a self-described “hospitality die-hard,” Suzanne has played a major role in the operations of some of Central Florida’s top-notch restaurants. These include the Ohana Restaurant at Disney’s Polynesian Resort, Jiko at Disney’s Animal Kingdom Lodge and Primo, a restaurant by Chef Melissa Kelly which is located in the prestigious JW Marriott Grande Lakes Resort. While at Primo, Suzanne was instrumental in assisting the restaurant to achieve the AAA 4-diamond service ranking as well as winning the Wine Spectator “Award of Excellence” within their first year.

In late 2013, as Suzanne sat in a local restaurant contemplating her next steps and options, an idea suddenly came to her. Burgers were experiencing success and from that point on, Suzanne was determined to bring the “Burger phenomenon” to the next level. Burger Craft® is pioneering a new niche in fast casual burger concepts, one grass-fed burger at a time! We are creating Farm to table fast casual burger segment that differentiates itself with 100% grass-fed beef in a “bun” or “bowl” while enriching the lives of the team members and our guests.

Through dedication, diligence, patience, and a lot of hard work, Burger Craft® is now a “dream come true.” Suzanne has taken great pride in the completion and operation of her new concept located in Clermont Florida and another one in Ft. Mill South Carolina.

With an array of crafting options for your “bun” or “bowl”, Burger Craft® is focused on creating a farm- to- table fast casual concept that can be adapted regionally in order to integrate an aggressive growth strategy.

Today, inspired by the positive feedback from the community and the sustained success, Suzanne has decided to take the next step for expansion. She has formed Burger Craft Franchising, LLC in order to franchise Burger Craft. By franchising, she hopes to accomplish two things: (1) give people everywhere a place where they can always count on, healthy clean food and Great service; and (2) give franchisees the opportunity to own and operate their own businesses and follow their passion and dreams.